I’m an experienced and accredited coach who specialises in both personal coaching (a.k.a. ‘Life Coaching’) and business coaching. I provide coaching face-to-face, by phone and by web to anyone around the world who is committed to being the best that they can be.
Personal Coaching – I work with individuals to help them be the best that they can be through one-on-one life coaching. I believe that everybody has the capability to shine and that ongoing self-development is the key to success. I take the time to get to know my clients so that I can understand their goals and dreams, then I work closely with them to provide them with the tools they need to achieve success. I don’t believe in miracles, but I do believe that anything is possible with commitment and focus!
Business Coaching – I specialise in leadership, human resources, customer service, business planning and operational management. I have extensive operational and strategic business management expertise in the corporate sector. My experience includes 10 years at one of Australia’s ‘Big Four’ banks where I specialised in call centres and customer service, working as national head of training and development then as a contact centre manager and member of the senior leadership team, before moving on to head up a national contact centre for one of Australia’s leading corporate real estate and facilities management companies. I believe that a business’ most important asset is its people, and I subscribe to the management philosophy that “happy employees = happy customers = happy business”.